Data Privacy Assurance

This Privacy Policy aims to provide you with information on how personal data is collected and processed through any engagement with the company, such as contacting, contracting, or corresponding, using services, accessing the website, or providing personal information through various means, including participation in courses, surveys, events, promotions, newsletters, or testimonials.

It is important to read this Privacy Policy along with any other privacy policy or fair processing notice provided on specific occasions to fully understand how and why personal data is used. This Privacy Policy supplements other notices and does not override them.

By engaging with the company's services, users understand and consent to the processing of limited special categories/sensitive personal data, as well as data of minors if applicable. All such data is protected at higher standards than conventional data.

Minors must use the website and services under parental supervision and consent. Parents or guardians are liable for their child's/ward's use of services and provide consent to the processing of their child's/ward's personal data.

#1 Acquisition of Your Data

What personal data do we collect?

The personal information we collect from you will vary depending on the context of your interactions with us and the product and/or service that we are providing to you. It may include, but is not limited to, the following information:

identity data including your name, date of birth and gender
contact data including your home/work postal address, email address and phone number
transaction data including your credit card number when you make a payment to us
profile data including purchases made by you, preferences, feedback, survey responses and any usernames
usage data including how you use our website, products and services
marketing data including your preferences in receiving marketing from us
technical data including internet protocol (IP) address, login data, browser type and technology used to access this website.

How do we collect your personal data?

We collect information about you when you:

request marketing to be sent to you
attend an event
register on our website
request products or services
enter a competition, promotion or agree to participate in market research (such as surveys or questionnaires)
provide us with your personal information from your usage of our website and any other information you post on our website, email or otherwise send to us
otherwise provide us with information in the course of our interactions with you.

#2 Practical Applications of Your Data

Organization will use your personal information for the following general purposes:

(a) provide you the Service.
(b) answer your questions and comments.
(c) contact you by email (or through other electronic channels) to inform you about the Service.
(d) for statistical purposes
(e) with any other purpose about which you were informed at the time of data collection.

When you use the Service, you can create your personal profile, establish contacts, send messages, carry out searches, answer questions or use our chat to chat with other users. Organization collects and stores this information in order to provide you with the Service and offer you personalized functions. Organization also receives and records information from your computer and browser, including your IP address, cookie information; software and hardware features and information about the pages you request, regardless of whether you create an account or not.

#3 Analytics by Third Parties

We may share your data including email addresses with other data processors to provide targeted advertising. For users with a Premium membership sponsored through an organisation we will not share your data for advertising purposes. We also use analytical tools which in some cases may see your personal data such as IP addresses.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Please remember that whenever you disclose personal information online, that information can be collected and used by others. By posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties as a result.

We may also disclose your personal information to companies within our group company.

#4 Secure Information Storage

Proactive Online Security Measures

We actively secure confidential information collected online through advanced tools designed to prevent unauthorized access, viruses, phishing, and hacking attempts. Our security processes are continuously evaluated and improved to address new threats, ensuring the highest level of protection for your information.

#5 Communication Options

If you have any queries or concerns about this Privacy Policy, please feel free to reach out to us.

#6 Worldwide Privacy and Data Laws

Should you have any questions about how your personal data is handled, or if you wish to exercise your rights, please reach out to us. For cases where you are not satisfied with the resolution, you may seek further assistance from your local data protection authority.

#7 Additional Insights

We respect the right of our users to control their personal information. Should you decide to delete your account and associated data from our platform, we are committed to honoring such requests promptly. Users may contact us via email to request data deletion, which will be processed within 48 hours. Upon completion, confirmation will be sent to your registered email address. For any concerns or grievances, our dedicated grievance officer can be contacted through the provided email or postal address. Note that our contact information may be updated from time to time without prior notice.